Refund policy

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Items cannot be returned, like custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your specific item.

We can only offer store credit in the form of a gift card which will be sent to the email we have on file for you.

You can always contact us for any concerns or questions at rmb@rosemariehs.com